Working with Telecoms

The telecom industry has enabled a revolution and enjoyed a central role in bringing communication, entertainment and connectivity to billions. Global consumer spending on telecommunications is expected to grow to £2,801bn in 2015. This success requires that telecom operators invest in new infrastructure while facing an environment of declining traditional revenues – voice and SMS revenue is shrinking, replaced by a surge of much higher bandwidth-demanding data traffic.

With the ever expanding sea of ‘smart’ devices and embedded intelligence in assets, the demand for next generation networks (4G, LTE) is greater than ever. This has created mounting cost pressure to license, construct and maintain networks to support the bandwidth requirements. It has therefore forced telecom operators to seek alternative ways to finance and maintain the networks their customers require.

Serco is uniquely qualified to work with Telecom clients in addressing the challenges and opportunities they currently face. The unique combination of end-to-end service capability and commitment allows Serco to field the industry’s best front office force while supporting with our near and off-shore back-office capabilities. All tuned to offer our clients and their customers the highest level of care with the most competitive business case.

To speak to the Telecoms team, contact: Ian Barkin