We plan and deliver real, measurable benefits for our clients and we link our success to theirs.
Our clients tell us that it is our ability to make change happen that sets us apart.
That’s because as the independent consulting arm of Serco, the FTSE 250 international services company, our heritage is built on knowing how to get things done, no matter how exacting the challenge.
Whether it is the London Cycle Hire Scheme, Dubai Metro, Police Forces, Local Authorities and Health Trusts, AEGON, Shop Direct Group or the BBC, our focus never wavers from what matters – tangible results.
With offices in the UK, Middle East and India, we have a global reach and international expertise to draw on and time and again, we’ve helped clients transform how they perform - whether people, operations, infrastructure or technology.
We take a personal interest in every assignment – from first conversation to final sign off, as we only succeed if you do.
Niteworks welcomes Serco Consulting into its partnership
Serco Consulting has been confirmed as an Associate member of Niteworks – a Ministry of Defence (MOD) and pan-industry partnership which is governed and funded by the MoD.[read more]
ExperienceLab win Two Pulse Awards for Innovation
ExperienceLab was awarded two Serco Pulse Awards for Innovation at this year’s award ceremony held at the London Science Museum.[read more]
‘Too much efficiency is not actually efficient’ – new white paper
Serco Consulting's Director of Service Solutions Delivery, Keith White, launches his latest white paper, ‘Too much efficiency is not actually efficient’.[read more]
Is your business prepared for a natural or technological disaster?
Steve Norris explains the importance of revising your Disaster Recovery and Business Continuity plans in the current climate [read more]
Does Human Resources hold the key to workplace innovation?
Victoria Rosolia explores the role of HR in helping organisations to become more innovative [read more]
Are You 'Experienced' in Retail?
Graeme Clarke explains why fusing ‘inside out’ and ‘outside in’ perspectives can help businesses to achieve a truly world class customer experience.[read more]